Adult Toy Shop

Returns

If you have any queries, the quickest method of contacting us is by emailing details of your query to sales@sensationz.co.uk. or calling one of our team on 0844 8849164 Please quote your order number in any communication.

These Terms and Conditions do not affect your statutory rights.

1. The goods must be unused.

2. The goods must be in their original condition & packaging.

3. Goods that are not heat sealed in the box are non refundable and non exchangeable.

4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.

5. The goods must be received back within 14 days from the day your received the order.

6. Lingerie and items of clothing are non refundable and non exchangeable.

7. Videos and magazines are non refundable and non exchangeable.

8. Used sex toys are non refundable and non exchangeable.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.

Please see full details of return / exchange policy on our terms and conditions page.

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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